Privacy Policy

Last Updated: July 24, 2008

The VDG Group ("us," "we" or "our") is committed to protecting the privacy of users ("user", "you" or "your") of the ContactHero.com web site ("Site"). This Privacy Policy applies to this Site and governs data collection and usage at this Site. Please read it in its entirety.

Principles

  1. Your contact list belongs to you.
  2. We will not sell, exchange, or otherwise share your contact list or information with third parties, unless required by law or specifically directed by you. For example, when you specifically choose to send a message or contact information to someone; that requires an explicit action on your part to initiate.
  3. You may add to, update or delete your information at any time. When you update or delete your information, we may have a backup copy of the previous version on our servers which we made in order to enable us to revert to the prior version in the event of an unforeseen hardware or software failure. Your old or deleted information will immediately cease to be available, and after a reasonable amount of time will also no longer be in our backup systems.
  4. You can trust us not spam your or anyone on your contact list, and we do not support spammers.

Types of Information Collected

We automatically track and collect information about your computer and software when you visit our Site. This information can include, but not limited to: (i) Your IP address; (ii) domain server; (iii) type of computer; and (iv) type of web browser; (v) access times; and (vi) referring web sites addresses (collectively "Traffic Data").

In order for you to access certain services that we offer via the Site or otherwise, we require you to provide us with information that personally identifies you (such as name, address, e-mail address, telephone number, address books, calendars, etc.) ("Personal Information"). If you communicate with us by e-mail, or otherwise complete online forms, surveys, any information provided in such communication may be collected as Personal Information.

If you choose to use our invitation service to tell a friend about our site, we will ask you for information needed to send the invitation, such as your friend's email address. We may store this information to track the success of our referral program.

By using the Site, you are consenting to have your Personal Information transferred to and processed in the United States.

Use of Cookies

As part of offering and providing customizable and personalized services, we may employ cookie technology to store and sometimes track information about the user of the Site. Most web browsers automatically accept cookies, but you can usually change your browser to prevent that if you would rather not store the information for future use.

Uses and Sharing of Information Collected

Except as otherwise provided in this Privacy Policy, we will keep your Personal Information private and will not share it with third parties, or other Contact Hero customers unless such disclosure is necessary to: (a) comply with legal process (such as a court order) or other legal requirements of any governmental authority; (b) protect our rights or property; (c) enforce our Site's Terms of Use located at http://www.contacthero.com/privacy; (d) protect the interest of users of the Site, other than you, or any other person; or (e) operate or conduct maintenance and repair of our services or equipment, as authorized by law; or (f) have an explicit directive from you to share a portion of your Personal Information.

We use Traffic Data to analyze trends, administer the Site, track user's movement, and gather broad demographic information for aggregate use. We may share aggregated and anonymous demographic and usage information with our business partners.

We may send you service-related announcements from time to time through the general operation of the Service. Generally, you may opt out of such emails from your Account page, though the VDG Group reserves the right to send you notices about your account even if you opt out of all voluntary email notifications.

Links

The Site may contain links to other sites. Please be aware that we are not responsible for the privacy practices or the content of such other sites. We encourage our users to be aware when they leave our Site and to read the privacy policies or statements of third-party sites. These other sites may send their own cookies to users, collect data, or solicit personal information. This Privacy Policy applies solely to information collected at our Site.

Security

The Site has security measures in place to protect the loss, misuse and alteration of the information under our control.

Where practical the Service uses Secure Socket Layer (SSL) to protect your information.

Unfortunately, no computer system or data transmission over the Internet can be guaranteed to be 100% secure. As a result, while we strive to protect your Personal Information, we cannot ensure or warrant the security of any information you transmit to us or from our Site or that it will not be viewed by unauthorized persons, and you do so at your own risk. Once we receive your transmission, we make reasonable efforts to ensure security on our systems.

Notification of Changes

We may change our Privacy Policy at any time by updating this posting. If at any point we decide to use Personal Information in a manner different from that stated at the time it was collected, we will notify users by email, or an alternate means if email is not available . Users will have a choice as to whether or not we use their Personal Information in this different manner. We will use Personal Information in accordance with the Privacy Policy under which the information was collected.

Policies for Individuals Under 13 Years of Age

We are committed to protecting the on-line privacy of children. In accordance with the Children's On-line Privacy Protection Act, we will not knowingly collect any personally identifiable information from or provide any services to children under the age of 13.

Acceptance of Privacy Policy

By using the Site, you signify your assent to our Privacy Policy. If you do not agree with this Privacy Policy, please do not use our Site. Your continued use of this Site following posting of changes to these terms will mean you accept those changes.

Contact Us

Questions about the Privacy Policy should be sent via email to customercare at contacthero.com.